Returns & Exchanges
At Curiovas, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free 30-day return policy for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your Curiovas account and navigate to your order history to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels are attached, and include the printed return slip inside the box.
- 3.Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.